Care Quality Commission Report for Southdowns Private Health

on Thursday, 13 March 2014. Posted in blog

"I have never, ever had such a wonderful explanation of my condition"

Care Quality Commission Report for Southdowns Private Health

We were delighted with our Inspection report from the Care Quality Commission which arrived today. A full version can be found here Southdowns Private Health Care Inspection Report

Here is an extract from it: 

Comments about the service included: "I felt I was listened to with all my concerns." Another patient told us, "I can't speak highly enough about the service I received."

We found the provider was protecting people from unsafe treatment by assessing them individually.

One patient told us, "I've never ever had such a wonderful explanation of my condition."

We found members of staff were appropriately supported, trained and supervised in delivering care and treatment to patients who used the service. Staff told us they had annual appraisals and the training they required.

A very pleasing report and always nice to get great feedback from our patients. Thank you.

Making time for your health

At Southdowns we believe that giving our patients time to discuss their health is a critical factor in good health.

Our consultations are unhurried, allowing us to fully explore your concerns and talk through any issues you want to discuss.

Patient Confidentiality

We do not share any information about our clients with anyone else, unless you give expressed permission. Unlike the NHS we operate an “opt-in” policy regarding data sharing, meaning that unless told otherwise we will not share your details with any third parties.