"I have never, ever had such a wonderful explanation of my condition"
We were delighted with our Inspection report from the Care Quality Commission which arrived today. A full version can be found here Southdowns Private Health Care Inspection Report
Comments about the service included: "I felt I was listened to with all my concerns." Another patient told us, "I can't speak highly enough about the service I received."
We found the provider was protecting people from unsafe treatment by assessing them individually.
One patient told us, "I've never ever had such a wonderful explanation of my condition."
We found members of staff were appropriately supported, trained and supervised in delivering care and treatment to patients who used the service. Staff told us they had annual appraisals and the training they required.